Update app.py

app.py

@@ -203,7 +203,7 @@ def generate_response(sentiment, aspects, original_text):
     if sentiment['label'] == 1:
         response = f"""Dear{guest_name if guest_name else ' Valued Guest'},
 
-Thank you for choosing The Kimberley Hotel Hong Kong and for sharing your feedback."""
+Thank you for choosing The Kimberley Hotel Hong Kong and for sharing your kind feedback with us."""
         
         # Add relevant aspect responses
         added_aspects = set()
@@ -217,24 +217,39 @@ Thank you for choosing The Kimberley Hotel Hong Kong and for sharing your feedba
                 if len(added_aspects) >= 3:
                     break
         
-        response += "\n\nWe look forward to welcoming you back.\n\nBest regards,"
+        response += "\n\nWe look forward to welcoming you back for another memorable stay."
     else:
         response = f"""Dear{guest_name if guest_name else ' Guest'},
 
-Thank you for your feedback. We sincerely apologize for any inconvenience you experienced."""
+Thank you for taking the time to share your feedback with us. We sincerely regret that your experience did not meet your expectations."""
         
         # Add improvement actions
         added_improvements = set()
+        improvement_text = ""
         for aspect, _ in sorted(aspects, key=lambda x: float(x[1][:-1]), reverse=True):
             if aspect in improvement_actions:
-                response += f"\n\nRegarding the {aspect}, we've {improvement_actions[aspect]}."
+                improvement_text += f"\n- Regarding the {aspect}, we have {improvement_actions[aspect]}"
                 added_improvements.add(aspect)
                 if len(added_improvements) >= 2:
                     break
         
-        response += "\n\nPlease contact our Guest Relations team if we can assist you further.\n\nSincerely,"
+        if improvement_text:
+            response += "\n\nTo address your concerns:" + improvement_text
+        
+        response += "\n\nYour feedback is invaluable to us as we strive to improve our services."
+    
+    # Common closing
+    response += """
+    
+Should you require any further assistance, please don't hesitate to contact our Guest Relations team.
+
+Sincerely,
+Sam Tse
+Guest Relations Manager
+The Kimberley Hotel Hong Kong
++852 1234 5678 | [email protected]"""
     
-    return response + "\nSam Tse\nGuest Relations Manager\nThe Kimberley Hotel Hong Kong"
+    return response
 
 # ===== STREAMLIT UI =====
 def main():